Shipping & delivery

Where we ship

Prestige Peptides currently ships to eligible addresses within the United States. International shipping is not available unless it is expressly offered at checkout.

Some services may be unavailable for P.O. boxes, APO/FPO addresses, Alaska, Hawaii, U.S. territories, remote destinations, or locations outside the carrier's overnight-service area. Checkout displays the methods available for the destination entered.

Processing time

In-stock orders are normally processed within 1-2 business days, Monday through Friday, excluding federal holidays. Orders placed before 2:00 PM Central Time may be transferred to the carrier the same business day, but same-day processing is not guaranteed.

Payment review, address verification, inventory discrepancies, severe weather, carrier interruptions, unusually high order volume, or compliance review may extend handling time. Delivery estimates begin after carrier acceptance, not when the order is placed.

United States shipping rates

Shipping eligibility is calculated from the merchandise subtotal after discounts and before taxes and shipping charges.

• Orders below $100: tracked USPS Standard shipping is $8.
• Orders from $100 through $499.99: tracked USPS Standard shipping is free.
• Orders of $500 or more: eligible USPS Overnight shipping is free.
• Orders below $500: USPS Overnight is available as an optional $45 upgrade at checkout.

Free overnight service applies only where an eligible overnight service is available for the destination, shipment, and order date. When overnight service is unavailable, checkout will display the fastest available qualifying option without representing it as overnight.

No handling, shipment-protection, or carrier surcharge will be added after checkout unless it was clearly disclosed before the order was submitted.

Estimated delivery times

• USPS Standard: generally 2-3 business days after carrier acceptance.
• USPS Overnight: generally 1-2 business days after carrier acceptance for eligible destinations.

Delivery windows are carrier estimates, not store guarantees. Weekends, holidays, severe weather, peak-season volume, address corrections, remote destinations, and carrier disruptions can affect delivery.

Tracking

Tracking is sent to the email address or phone number supplied at checkout after fulfillment. A newly created label may not show carrier movement until the first physical scan.

Delivery receipt

No recipient signature is required for standard delivery. Packages are delivered to the address provided at checkout, and the carrier may leave the shipment at that address.

Customers are responsible for providing a secure, complete, and deliverable address. For delivery problems, contact Order Support; resolution is determined under the Refund, Replacement, and Order-Issue Policy and applicable law.

Address accuracy and changes

Customers are responsible for providing a complete and deliverable address. Contact Order Support immediately if a correction is needed. We can attempt a change only before fulfillment and cannot guarantee that a submitted or carrier-accepted shipment can be redirected.

When a shipment is returned because of an incorrect address, refusal, failed delivery attempt, or customer inaction, reshipment may require payment of an additional shipping charge. Refund eligibility is determined under the Refund, Replacement, and Order-Issue Policy and applicable law.

Delays, loss, damage, and order issues

A carrier delay within the stated estimate does not automatically qualify for a refund. Contact Order Support if tracking has not updated for 7 business days or the estimated delivery window has passed.

Report damaged, leaking, tampered, missing, or incorrect items as soon as discovered and no later than 7 calendar days after delivery. Keep the product, label, outer package, packing material, and shipping label and provide clear photographs.

Verified pre-delivery loss, qualifying transit damage, missing items, and incorrect items are reviewed under the Refund, Replacement, and Order-Issue Policy. Carrier handoff is not used as a blanket reason to refuse every legitimate delivery claim.

Research use only

Products are supplied solely for lawful, qualified in-vitro laboratory research. They are not intended for human or animal consumption or administration, clinical or veterinary use, diagnosis, treatment, cure, mitigation, or prevention of disease.